- General Information
These Terms & Conditions apply to services provided at the venue operated by UAB Oldtaunas, located in Vilnius, Lithuania.
By visiting the venue and purchasing services, guests agree to these terms.
- Services Provided
The venue offers hospitality services including:
- lounge seating and table service
- beverage service
- private room rental
- VIP lounge reservations
- live stage performances and entertainment.
All services are provided on-site at the venue.
- Reservations and Private Areas
Private rooms and VIP areas may be reserved depending on availability.
Reservation conditions and duration of services may vary depending on the selected service.
- Payments
All payments for services and products are processed on-site at the venue.
Accepted payment methods include:
- payment cards (Visa, Mastercard and others supported by the POS terminal)
Payments are processed through POS terminals in a card-present environment.
- Pricing
Prices for services and products are communicated to customers before the service is provided.
By confirming an order and completing the payment, the customer agrees to the price of the selected service or product.
- Service Confirmation
Customers may be asked to confirm their purchase by signing a service confirmation form.
This confirmation verifies that:
- the price of the service was communicated before payment
- the service was provided
- the customer authorized the payment.
- Refunds and Complaints
If a customer has a concern regarding a service provided at the venue, it should be addressed with venue staff during the visit.
Refund requests may be evaluated by management depending on the circumstances.
- Liability
The venue management reserves the right to refuse service in cases where guests violate venue policies or local laws.
- Contact
For any inquiries regarding services or payments, customers may contact:
info@oldtown.lt